THIS WIKI HAS NOW CLOSED

ONLY BECAUSE WE HAVE SOMETHING BETTER

Never fear - we're still working collaboratively. The content from this wiki has been used to develop Connected Councillors: a guide to using social media to support local leadership And you can still comment of the text here: http://socialmedia.21st.cc/the-guide/ - at the paragraph or page level - I think this is the first time guidance in local government has ever been published in this way - ensuring that stays up to date using your experience.

See the whole website here: www.21st.cc/socialmedia


The purpose of this wiki was building some concise guidance on how councils and councillors can use social media to improve services and connect with citizens. It has now been published in short hard-copy format and a more expansive and linked-up web resource.

• What is social media?
• Conversations with communities (including ways social media can be used in local government)
• Getting started in social media
• A few social media tools
• Campaigning and social media
• Building engagement (includes 10 Local Government Social Media Myths)
• A word of warning
• Sources of support

Who can edit these pages?

No one anymore. This wiki has closed for edits and comments. But at the links above you'll still find a fully commentable version of this guidance.

Alternatively, you can email Ingrid.Koehler@idea.gov.uk to make comments or suggestions.

Ingrid Koehler
23 March 2010